Terms and Conditions
Glory Casino Bangladesh provides a secure and exciting platform for online gaming and betting, welcoming players worldwide while maintaining strict adherence to regulations that promote fairness, transparency, and responsible gaming. The following terms and conditions govern the use of the platform, ensuring users understand their rights and obligations.
General Rules and Eligibility
Glory Casino Bangladesh provides a platform for online gaming and betting, accessible globally, subject to strict compliance with its rules. Only individuals aged 18 or older (or the legal age of majority in their jurisdiction, if higher) who agree to the platform’s rules may participate. Users are liable for any violations, and underage access results in immediate forfeiture of winnings and funds, which are confiscated in favor of the regulatory authority. Transferring funds between accounts is strictly prohibited.
The following individuals are prohibited from placing bets:
- Persons under 18 years of age.
- Participants in wagered events (e.g., athletes, coaches, referees, or club officials) or those acting on their behalf.
- Representatives of other gaming platforms.
- Individuals barred by applicable laws from engaging in online gaming.
Access to Glory Casino Bangladesh may be restricted in jurisdictions where online gaming is illegal, such as the USA, the United Kingdom, Cyprus, the Netherlands, and France. The availability of the website in a specific country or language does not imply legal authorization. Users are responsible for ensuring their actions comply with local laws and must confirm they have sought legal advice before registering. If the platform determines a user resides in a restricted jurisdiction, it may close the account and refund the remaining balance, minus winnings accrued after the last deposit.
Betting Rules and Settlement
Glory Casino Bangladesh may refuse bets from users who violate its rules or engage in conduct that disrupts public order, reserving the right to decline bets without explanation. Bets are settled based on data from the official processing center, with winnings paid within 30 calendar days from the publication of event results.
Users must verify the accuracy of their winnings upon receipt. Disputes must be reported within 10 days, including the account number, event details, stake, odds, and reasons for disagreement, accompanied by supporting documents. Claims for Cyber-Live games must be filed within 72 hours of the game’s conclusion. A bet is deemed won only if all outcomes are correctly predicted. Betting terms (e.g., odds, handicaps, or limits) may change post-bet, but these changes do not affect previously placed bets. Users should review pre-match market updates before betting.
Dispute Resolution
Disputes regarding payouts, outcomes, or betting terms must be addressed through a written complaint submitted within 10 days. Complaints against the platform should be sent to its registered office, while user complaints should be delivered to their registered address. If unresolved, disputes may be escalated to a court in the jurisdiction of the platform’s registered office.
Technical and Fair Play Policies
In cases of technical issues, such as interrupted streams, bets on Esports Live events are refunded if the event does not occur or is not settled. Bets accepted in error (e.g., due to incorrect odds or rule violations) may be declared void, with returns paid at odds of 1. If match-fixing or unsportsmanlike conduct is suspected, the platform may block bets until an international organization’s final conclusion, voiding bets if misconduct is confirmed, with payments made at odds of 1. Glory Casino Bangladesh is not obligated to provide evidence to users.
The platform upholds fair play, adhering to the Council of Europe Convention on the Manipulation of Sports Competitions and relevant laws. Bets placed using unauthorized accounts, third-party access, or unusual betting patterns may be voided. “Foul play” includes intentional match losses or rule violations for financial or competitive reasons.
Account Management and Verification
Each user is limited to one account per family, address, email, IP address, or payment method. Duplicate accounts, fraudulent activities (e.g., using stolen payment methods or falsified documents), or multiple rule violations result in account suspension, bet cancellation, and forfeiture of winnings. The platform may request identity verification through documents (e.g., passport, address proof) or a video conference, which may take up to 72 hours. Results of video conferences are provided within five working days. Non-compliance with verification may lead to bet voiding or account closure.
Users must keep their login credentials confidential and notify Glory Casino Bangladesh immediately if compromised. The account holder is solely responsible for all account activities, including third-party access. The platform may block inactive accounts after three months, with reactivation available through the Security Team.
Responsible Gaming
Glory Casino Bangladesh promotes responsible gaming, recognizing that gambling can lead to mental health issues, financial difficulties, or strained relationships if not managed properly. The platform views gaming as entertainment, not a source of income, and takes measures to prevent underage gambling and protect vulnerable users. Advertisements and promotions are transparent, avoid targeting minors, and clearly communicate risks and odds.
Users are encouraged to:
- Set and adhere to time and money limits.
- Avoid gaming under the influence of alcohol or substances, or during emotional distress.
- Wager only what they can afford to lose.
- Refrain from chasing losses.
The platform offers a self-restriction option, allowing users to block their accounts for periods ranging from one week to one year, subject to full verification with ID submission. Users experiencing gambling issues can contact customer support for assistance, with all requests monitored and logged.
Fraud and Compliance
Suspected criminal activities, such as match-fixing or account misuse, are reported to the relevant authorities. The platform may void bets, suspend accounts, or freeze funds during investigations. Rule violations may lead to refusal of winnings or bet cancellations. Glory Casino Bangladesh is not liable for indirect or incidental losses, even if notified of potential risks.
Rule Updates
Glory Casino Bangladesh reserves the right to update these terms, with changes effective immediately upon publication. Users will be notified, and bets placed post-update are subject to the revised rules. Earlier bets remain unaffected. Placing a bet confirms acceptance of these terms, and bet outcomes are determined solely by the platform’s declared results, supported by official sports federation documents.